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Is it possible to also copy the description from an idea to a story?

Patrick Grech
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August 31, 2023

When linking an idea to a user story in a project, is it possible to also copy the description from an idea to a story?

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Sayed Bares [ServiceRocket]
Community Champion
August 31, 2023

@Patrick Grech welcome to Atlassian community!

You should be able to this with Jira Automation.

Your trigger should be Issue linked and add an Edit issue into your Destination issue to copy the description field.

Bill Sheboy
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August 31, 2023

Hi @Patrick Grech -- Welcome to the Atlassian Community!

Adding to this answer...

When an automation rule needs to edit issues in multiple projects, the rule must have global scope (rather than for a single project).  There are limits on the number of global rules that can be executed each month, based on Jira license level: https://support.atlassian.com/jira-cloud-administration/docs/explore-jira-cloud-plans/

Your level appears to be Standard, and that is currently limited to 500 executions per month.  Please consider this for your solution approach. 

A work-around for this is to call the REST API functions to update the issue in the other project, as that does not require a global rule.  However if this is used often it could encounter other service limits: rule execution time per 12 hours.

Kind regards,
Bill

Patrick Grech
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September 1, 2023

Thank you for your quick replies will give it a go, and thanks for the tips!

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