Is it possible to create email listener in JIRA to read email and create or update issue

[Devendra Singh]

I would like to configure email listener in JIRA which can create issue, update issue, transition to next status based on what is there in email body or subject. Can we define a logical block for what to do if email body has particular word at particular  place. For example if email suject has Issue#"XXXNNN", Status: "Closed" and email body has some text. The email listener should close the Isuue# XXXNNN and update the issue with comment mentioned in email body. I would like to be able to various rules for various status changes

[Alexey Matveev]

You would need to develop your own plugin. Or use the ready ones:

Email This Issue, JEMH

https://marketplace.atlassian.com/plugins/com.metainf.jira.plugin.emailissue/cloud/overview

https://marketplace.atlassian.com/plugins/com.javahollic.jira.jemh-ui/cloud/overview