Is it possible to create issues of a specific type through the project email in jira-cloud?

[dhernandezs]

Hello,

I don't know if directly from Jira-Cloud it is possible to create issues through an email and to be able to program it to create only those of a specific type. I hope someone can help me.

I hope someone can help me.

[Jack Brickey · Accepted solution]

You can chose the type when configuring the email handler. However this is static, you can’t dynamically select the type based on email content. You can consider using Automation to change the type after the fact. 

[John Funk]

Hi @dhernandezs - I am marking Jack's answer as accepted. Please let us know if you still have a question about this one.