Is it possible to disable drag ticket option from the board?

[Zuhaib]

Is there any way to disable to drag ticket option from the board, user can only able to move ticket from one column to other from the ticket detail

[Bill Sheboy · Accepted solution]

Hi @Zuhaib 

Yes, that is possible and probably not helpful...

Drag-and-drop between board columns is managed by the columns mapped to the board and the issue types' workflow.  It seems you want to keep this.

Drag-and-drop to re-order (rank) issues on the board and backlog is managed by the board filter: this only works when the filter uses ORDER BY Rank ASC.  It seems this is what you want to prevent.

If you change the board filter to another order, you can prevent changing the issue order with drag-and-drop.  But that will also prevent this feature in the backlog.  Product owners would not be able to easily order the work, and so this approach may not be helpful.

What problem are you trying to solve by doing this?  Knowing that may lead the community to offer you other suggestions.  Thanks!

Kind regards,
Bill

[Manoj Gangwar]

Hi @Zuhaib 

Welcome to the Atlassian community!

The ability to drag cards between columns on the board is governed by the transitions you have defined in the workflow. You can drag the cards only to the column/status where there is a supported transition from the original to the destination status.

You can't disable that drag-n-drop functionality in the board while leaving the users the ability to change the status of the issues.