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Is it possible to force adding time estimation before a ticket can go to in-progress?

Martin Gavin October 1, 2018

For one reason or another, sometimes a ticket can move to in-progress without the dev adding the time estimation.

Is it possible to add some kind of block so that the estimation must be added before a ticket can move to in-progress?

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Scott Robertson
Contributor
October 1, 2018

Could you try a transition validator to say the field cannot be 0 or blank or it must be modified?

I have done this with a customer field before.

Martin Gavin October 1, 2018

Perfect, thanks!

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