Is it possible to reset the JIRA ticket number to 1 if all tickets deleted?

[Brendan Barber]

Is it possible to reset the JIRA ticket number to 1 if all tickets deleted?

[RambanamP · Accepted solution]

you have a solution here check this document

https://confluence.atlassian.com/pages/viewpage.action?pageId=211649701

[richie_gee]

Hi Brendan,

Would it be easier if you create a new project after deleting the project? So you can set the project key back again to the newly created project?

If you would like to reset the number, this is thus far the simplest method I could think of.

Hope this helps, cheers :)

[Brendan Barber]

thanks!

[Harry Chan]

Yes, if it's not OnDemand. You have to make a database change.

[Brendan Barber]

Thanks for the reply. Does this mean I need to contact Atlassian to perform this?

[Nic Brough -Adaptavist-]

No, you can also simply delete the entire project and recreate it with the same key and choice of schemes.