Hi! I am evaluating JIRA Helps Desk. I need to know if it is possible to scan a pile of forms and then create 1 ticket per form scanned? All the tickets (forms) in the queue are then processed in PULL mode.
Thank you for helping me undertand the capabilities of the app!
Jira does not have any scanning functions in it - you will need to find or write some code to do it.
My instinct would be to have a small script that calls the software you scan with (as most of these can simply create files) and uses Jira's REST API to push the files in as issues.
Thank you. I will explore your suggestion.
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