Is the calendar feature included in our product or is it something that we have to pay for?

[Bachittar_Singh]

It's weird because we got no emails or notifications, we logged in today to find we don't have a subscription running for Jira/Atlassian instance. And when we try and pick an instance that's gone too. It only allows us to create a new instance. Any help would be appreciated it!

[Earl McCutcheon]

Hello,

Jira could subscriptions will expire at the end of the month's billing cycle, or if using a Annual Subscription at the end of the yearly subscription. 

There is not a calendar for the billing cycle, but In the applications when logged in as a Site Admin and you will be able to see an overview of the billing cycle under Site administration >> SUBSCRIPTIONS & BILLING >> Billing or you can log into my.atlassian.com as a Technical or Billing contact for the license for the account to see the billing cycle and expiration date as well as manage the account and payment details.

Details on managing the Technical and Billing contacts can be found here:

• How do I add a technical contact to my account?

But overall as covered at the link above If you do not have access to the license details via My Atlassian, please contact our Sales Team to take a closer look for you.

Regards,
Earl