Is there a SmartValue for team members so I can Assign Tasks?

[Justin Turner]

Hi All - I am trying to auto create template tasks for each member of my team. I would like to use the advanced branching function so that I can create the task just once in the rule and end up with: FOR EACH Team Member CREATE Task

I saw from another thread that there is no SmartValue for groups, does this apply to teams as well? Is there a way to manually create a list in a SmartValue that can be called later in an automation? 

Just to be clear, I am not looking to round robin assign, assign one person to one issue or assign many people to one issue. I am trying to create the same issue multiple times and each one is assigned to a member of my team so that every member gets assigned their own copy of the issue.  

[John Funk · Accepted solution]

Hi Justin,

I don't know of a way this would be possible with Automation. Maybe with the API? 

@Bill Sheboy  - thoughts?

[Bill Sheboy]

Hi @Justin Turner and @John Funk 

You are correct that most of the smart values are issue-based, but your use case is possible with the REST API...and there is a quicker way to expedite this.

First the longer way:

• use a web request to call the REST API and get all roles for your project: https://docs.atlassian.com/software/jira/docs/api/REST/1000.824.0/#api/2/project/{projectIdOrKey}/role-getProjectRoles
• pull out the ID for the role you want, like "Team Members"
• then use another web request to call the REST API again to get the users for the specific role: https://docs.atlassian.com/software/jira/docs/api/REST/1000.824.0/#api/2/project/{projectIdOrKey}/role-getProjectRole
• Then parse the response to get the account ID values into a CSV list in a created variable, or use it directly, in an advanced branch on the users

If you have not called the REST API from a rule before, please take a look at this article for how-to: https://community.atlassian.com/t5/Jira-articles/Automation-for-Jira-Send-web-request-using-Jira-REST-API/ba-p/1443828

Such a rule will take several seconds for each REST API call.  If your team membership is stable, the quicker way to get this done is to identify the account ID values for the people, and hardcode those values in a created variable...then use that in the advanced branch.

Kind regards,
Bill

[Justin Turner]

@Bill Sheboy Thank you so much for this detailed response. I have not tried using the REST API yet, so will dive into learning that. 

As far as the quick way, my team is very stable - as in one change every couple of years. So hard coding it would not be to problematic for me. However, I can't figure out how to put all the IDs into one variable. I tried entering a comma separated list of user IDs (aaa,bbb,ccc) but the smart value seems to be treated as one item instead of a list. Am I missing something?

[Bill Sheboy]

Hi, Justin!

Please try dropping the parentheses and just use the accountId values and commas, like this.  Remember to use the actual accountId values and not the names.

userId1,userId2,userId3

Then in your advanced branch, split them like this, substituting your variable name for myVariableName:

{{myVariableName.split(",")}}

[Justin Turner]

Thanks for all your help on this @Bill Sheboy I had to do one additional step after the above. I still couldn't use 

{{advancedBranching}}

in the Assignee field for creating subtasks. However, I could create a new variable, assign the value of the new variable to be advancedBranching, and then use that new variable in the assignee field.