Is there a way or is it possible to alter email notification contents

[John Barnett]

Is is it possible to alter the contents of an email notification to show only the ticket number and the new status. We dont want the ticket number to be a link to the ticket we just want the ticket number and new status.

[Bill Sheboy]

Hi @John Barnett 

I do not believe that is possible with out-of-the-box Jira Cloud.  Please see this other question posting for more information:

https://community.atlassian.com/t5/Jira-questions/Cloud-How-to-customize-email-template-content-for-email/qaq-p/1600385

Kind regards,
Bill