Is there a way that I can configure Jira to create automatic sub-tasks based on a custom field drop down selection?

[Vishali]

I have a drop-down with values - Receptionist, HR, IT etc.,
If receptionist is chosen from the drop-down, few sub-tasks configured for that role should be created (not all)
If HR is chosen from the drop-down, few sub-tasks configured for that role should be created (not all)
If IT is chosen from the drop-down, few sub-tasks configured for that role should be created (not all)

May I know how to configure this in Jira?

[Vishali · Accepted solution]

import com.atlassian.jira.ComponentManager;
import com.atlassian.jira.issue.CustomFieldManager;
import com.atlassian.jira.issue.fields.CustomField;
import com.atlassian.jira.issue.MutableIssue;
import org.apache.log4j.Category;
import com.atlassian.jira.util.ImportUtils
import com.atlassian.jira.issue.fields.config.FieldConfig;
import com.opensymphony.workflow.WorkflowContext;
import com.atlassian.jira.issue.IssueManager;
import com.atlassian.jira.issue.Issue;
import com.atlassian.jira.issue.util.DefaultIssueChangeHolder;
import com.atlassian.jira.issue.ModifiedValue;
import com.atlassian.jira.issue.customfields.manager.OptionsManager
import com.atlassian.jira.issue.IssueImpl

CustomFieldManager cfm = ComponentManager.getInstance().getCustomFieldManager();
issueManager = ComponentManager.getInstance().getIssueManager()
issueFactory = ComponentManager.getInstance().getIssueFactory()
authenticationContext = ComponentManager.getInstance().getJiraAuthenticationContext()
subTaskManager = ComponentManager.getInstance().getSubTaskManager()
MutableIssue myIssue = issue
log = Category.getInstance("com.onresolve.jira.groovy.PostFunction")

CustomField cfAutoID = cfm.getCustomFieldObject("customfield_12131");
def autoID = myIssue.getCustomFieldValue(cfAutoID);
log.info("Custom field value -"+autoID);

def addSubTask(issueTypeId, subTaskName) {
log.error("Adding subTask: " + subTaskName)
def issueObject = issueFactory.getIssue()
issueObject.setProject(issue.getProject())
issueObject.setIssueTypeId(issueTypeId)
issueObject.setParentId(issue.getId())
issueObject.setSummary(subTaskName)
issueObject.setAssignee(issue.getAssignee())
issueObject.setDescription(subTaskName)
issueObject.setReporter(issue.getReporter())

subTask = issueManager.createIssue(authenticationContext.getUser(), issueObject)
log.error("issue.getGenericValue(): " + issue.getGenericValue())
subTaskManager.createSubTaskIssueLink(issue.getGenericValue(), subTask, authenticationContext.getUser())

// Once all the subtasks have been created
// Update search indexes
ImportUtils.setIndexIssues(true);
ComponentManager.getInstance().getIndexManager().reIndex(subTask)
ImportUtils.setIndexIssues(false)
}
switch(autoID) {
case "Every User / Standard Setup" :
addSubTask("5",'Please setup ABCD');
addSubTask("5",'Please setup DCBA');
addSubTask("5",'Please provide XYZ');
break;

case "HR" :
addSubTask("5",'Please start Payroll');
addSubTask("5",'Please setup account');

default:
addSubTask("5",'Please setup ABCD');
}

[Vishali]

However, each of the sub-task should be assigned to a different assignee. Also, I need certain parent fields to be copied over to sub-task. How can I achieve this?

[Vishali]

I have added this

switch(subTaskName) {
case "Please setup ABCD" :
issueObject.setAssignee(username)
break;
}

[Bob Swift]

If you want to do this as part of a workflow transition, then Create on Transition Plugin for JIRA will do that.

[Vishali]

Bob,

I am already using your plugin from long time. Very helpful plugin.

But in this case, I have around 14 custom field drop down options and 23 sub-tasks out of which only certain of them get created based on the drop down selection. As the list might get too huge with your plugin, I was looking for other options like scripting. Is there a way that I can shrink them into very less number of actions using 'Create sub-task on transition'?

[Bob Swift]

Sounds like a custom script is necessary if there are so many combinations.

[Timothy]

There's no configuration of this source out of the box for JIRA.

Some alternatives include running a Jelly script to execute on a filter to create a subtask or using a remote API to create this.

[Vishali]

Based on online references, I am planning to user Scriptrunner for this. Any idea on how to do the customization based on custom field value selection?