Is there a way to add None to the priority list? (next gen) project.

[Jason Bemis]

a follow up question to:

https://community.atlassian.com/t5/Jira-questions/Next-Gen-setting-default-value-for-priority-field/qaq-p/1132226

My CSV imported cases all have a priority of None, which I find very useful.  clearly stating that it has not been set.  I can see from a glance at the board which cases need to be triaged.

but new cases opened directly in Jira default to Medium.

I would argue the default state is near useless without a None state as there is no way to tell if a user has actually thought about that value. 

[Petter Gonçalves · Accepted solution]

Hello Jason,

Welcome to Atlassian Community.

You could create a global priority "None" and add it as the default option for your next-gen project, so you would be able to identify which issues were not set with a priority. These would be the steps:

- Navigate to JIRA Settings > Issues > Priorities

- Create a priority called "None", adding it in the lower level

- Navigate to your Next-gen Project > Project Settings > Issue types

- Select "none" as the default value for the priority field

Let me know if this information helps.

[Jason Bemis]

Very nice, I had not found my way into the Issue settings, but that make sense now.  Thank you!

[Petter Gonçalves]

You are welcome, Jason!

Have a nice weekend. :)

[Anat Kutner]

@Petter Gonçalves  I'm a jira admin and we use Next Gen

However I'm not able to see how/ where I can edit the priority values like in the screenshot above that you provided, I can only see high medium low, I want to add a blocker value, what am I missing here?  

[Jason Bemis]

It is pretty well hidden.  In the upper right corner of jira is the gear, select Issues.

Then on the left hand side a long list shows up, scroll down to select priorities.  That is where you can add new priorities to the list.  The screen you are looking at is how to set the default priority.

But I like your idea, being able to add new priorities from that screen would be much more intuitive.

[Anat Kutner]

Thanks @Jason Bemis SUPER HELPFUL!!!!