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Is there a way to auto change state of a task after certain duration????

Raju Anumula May 4, 2018

Hi Team,

During sprint if a task is moved to “In Review” state, I want to make sure it is reviewed within 24 hours (state changed), or move it to “Blocked” state.

Thanking you in Advance.

1 answer

1 vote
Tarun Sapra
Community Champion
May 4, 2018

Hello @Raju Anumula

It's not supported out of the box, but if you have script runner plugin installed, then this can be implemented by using the "Escalation Service" module of the plugin. Please read here - 

https://scriptrunner.adaptavist.com/latest/jira/escalation-service.html

So you can write the service to move issues to "Blocked" state whose status(state) hasn't been updated for last 24 hours and are in state "In Review"

Raju Anumula May 5, 2018

Hi Tarun ,

can you please help me with the code. because i am not expertise in script but i have script runner plugin installed.

Thanking you in Advance.

  

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