Is there a way to control the order of the tickets within a column in an active sprint scrum board?

[Holly Schomann]

Is there a way to order the tickets in a particular column in an active sprint so that the highest priority tickets appear at the top of the column?  We have QA as part of our workflow, and it would be helpful to have the highest priority tickets automatically appear at the top of that column in the active sprint scrum board.

thanks

holly

[John Funk · Accepted solution]

Hi Holly - Welcome to the Atlassian Community!

The easiest (and probably best) way is to create a swimlane for the highest priority.

[Holly Schomann]

Thank you!  How can I create a swim lane based on priority? Right now I see the option to create swim lanes by queries, stories, epics, assignees etc. I didn't see any option for creating a new swim lane 'filter'.

thanks again for your help.

[John Funk]

You would use the queries. That's basically a filter.  :-)

So something like Priority = Highest (or whatever value you have)

[Holly Schomann]

thank you!!

[John Funk]

If that works for you, can you click on the Accept answer button above to close this on out? Thanks!

[Holly Schomann]

Thanks for your help. This isn't exactly what I was looking for, as I need to create a swim lane for every priority value and it separates out the board too much. I was hoping just to sort by ASC within the column.

[John Funk]

You can add a sort like that, but not by column - it will affect ALL columns on the entire board (including the backlog). And it will prevent you from manually moving cards up and down the column to adjust the priority if you have that need. 

So, after the most critical priority (or two) does it really matter what order the other cards are in? Cards by board nature will be in order according to when they came into the board - a FIFO method more or less. 

[Trudy Claspill]

Hello @Holly Schomann 

Scrum boards typically order issues based on RANK. Rank is the "relative prioritization" of issues with respect to each other.

The order in which your issues appear in the Backlog screen is their Ranking, i.e. relative priority.

This article discusses Ranking.

https://support.atlassian.com/jira-software-cloud/docs/rank-an-issue/

It used to be that filters for Scrum Boards had to have "ORDER BY Rank", and I assume that is still the case. See this other post in this community:

https://community.atlassian.com/t5/Jira-Software-questions/qa-p/jira-software-questions

I don't think you can implement any other sort of ordering for a Scrum Agile Board, except artificially using swim lanes, as @John Funk  suggested.