We have instances where individual Mails are being sent out for every activity on a ticket, which is spamming our users. We would like to know if its possible to group the activities on a ticket and send out fewer notifications?
thanks
Hi @CostaM
These are the possibilities in Server/Data Center: Configuring email notifications
Third party-app Email Digest may meet your requirements
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Thank you Dave, will take a look at these.
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