Is there a way to insert into a Jira ticket as a comment from a form in Confluence

[Rick Hansen]

I am trying to create a status page in confluence where are PM's can update the status of some products into a high level overview for management to be able to see at a high level but I want that status update to also go into the Jira ticket for the project itself.  Is there a way to do this with a custom confluence form?

[Alex Koxaras -Relational-]

Hi @Rick Hansen and welcome to the community,

Out of the box you can't do it. Perhaps @Alex Medved _ConfiForms_ might be eligible to help you on this.

[Alex Medved _ConfiForms_]

Thanks @Alex Koxaras -Relational- for joining me into this conversation.

Yes, indeed you can set up a ConfiForms form that could update your Jira issue(s) 

@Rick Hansen let me know if want to research this possibility and need our support on this - feel free to open a ticket

Alex

[Dolores Rhyme]

Hi @Alex Medved _ConfiForms_ ,

Do I get it right that with ConfiForms I can add a comment to a specific ticket?

Can I also update a status? I didn't find these cases in the app's docs. If you pinpoint some resourse on how to do this, it will be helpful.

[Alex Medved _ConfiForms_]

Yes, you can call any Jira REST API endpoint from ConfiForms

Are you using cloud or server/dc version of Confluence/ConfiForms?

Answer is similar but a bit different... But in any case you can use the REST API to do the transition, as per https://community.atlassian.com/t5/Jira-questions/How-to-change-the-issue-status-by-REST-API-in-JIRA/qaq-p/850658

The difference is how to "invoke it" - via applink service or via the web request (IFTTT types)

Alex