Is there a way to only show specific values from a dropdown field based on the customer organization

[Sara Nicholson]

The first question we ask our customers is, "What application is your request regarding?" The Application field we have in Jira is a dropdown, and unfortunately, not all customers have all of the applications. We want the list they see to be reflective of the applications their organization has. How can I do this in Jira Forms or ? 

[Mikael Sandberg]

You could do this with Assets and filter issue scope, and you could do it directly on the request form or via Forms. Your other options is to use entitlements which allows you to associate products to the organization the customer belongs to.