Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Is there a way to see what data a ticket was initially created with?

Darren Ganasen August 20, 2020

I know the work history shows all changes made to a specific ticket, but it does not show what data it was initially created with.

1 answer

0 votes
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
August 20, 2020

Annoyingly, no, you have to read back through the history to work the first change to a field (if any) and then read its "from" value.

Bill Sheboy
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
August 20, 2020

Sounds like an opportunity for a marketplace vendor to build a "time machine" for cloud...there are equivalent marketplace products for JIRA server and Confluence.

Like Mehmet A _Bloompeak_ likes this

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events