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Is there a way to see who was CCd on an email when Jira imports an email as an issue?

Help Desk
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April 11, 2022

We funnel email mailboxes into Jira for Issue creation, and we need to see who was CCd on the emails that were imported into Jira in those issues. I don't want/need the people CCd to be a watcher, or involved with the issues at all. We just need to know if they had the email sent to them. The information in the emails is confidential.

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Ismael Jimoh
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April 11, 2022

@Help Desk @this isn’t possible without an add on like email this issue.

With Email this Issue you should be able to add email addresses cced in the email to a text custom field.

There May be other adding that provide a similar feature so I suggest having a look at marketplace.atlassian.com

Ismael Jimoh
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April 11, 2022

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