Hello,
We are trying to determine who has been using the BigGantt Jira Plugin. How can we know which Jira users have been using it.
Thank you.
Elif
Assuming you're on server and have a reverse proxy with logging (nginx / apache) you can add the username $upstream_http_x_ausername to a custom nginx log file format (https://fabianlee.org/2017/02/14/nginx-custom-access-log-format-and-error-levels/). You'll then be able to grep your logs for biggantt traffic (/plugins/servlet/softwareplant-biggantt) and then manipulate the output to see what users have requested these URLs.
We've just worked through a project using the Elastic stack (ELK) where our logs are parsed and based on URL matches we add custom fields that indicate what login was used and what the primary action was (eg: Biggantt + Configure Program). This then allows us to monitor the utilization of the add-ons and use this to promote under-used/help identify user personas etc.
CCM
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