Is there any way to have 'Ask a question' option in a JIRA ticket (eg. user story ticket)?

[divyanayital]

We have recently moved from specification documents (confluence) to user stories (in JIRA).  Confluence has a feature to add inline comments but JIRA have overall ticket comments. It is really getting difficult to maintain comments because there is no 'reply' option in JIRA. 

So is there a way to have ask a question option or inline comments in JIRA?

[Andrew · Accepted solution]

Hi @divyanayital ,

Your user story issue might have a few part of questions for discussion, I right? Maybe use some sub-task issue type for that. E.g. sub-task 'clarification' and make all conversation about one question in that sub-task.

B.R.

[divyanayital]

yes @Andrew 

Thanks - Good suggestion. This can work. But then we have to maintain and track multiple tickets because there are numerous questions raised when you put up some new requirement in front of a team. I am not sure - but isn't it going to be more time consuming? 

[Andrew]

It is depend from your organisation. I can't know what better for You :)

I found plugin, I hope it is it https://marketplace.atlassian.com/apps/1212145/threaded-comments-for-jira?hosting=server&tab=overview

For me user story it very small unit and all question should be short. Below nice post  https://www.atlassian.com/agile/project-management/epics-stories-themes

B.R.

[divyanayital]

Thanks @Andrew , I will try out the solutions you have given!