Issue Regarding #lookupisssues

[Nguyễn Thành Long]

I am setting up an automation that:

1. Lookup Issues
2. Send an email that have the table referring to issues' custom fields but the expected output to be in a table format of 6 columns - 1 column is issue.summary and the rest is issue.customfield:
   

   ---

   <p>{{#lookupIssues}}{{/}}</p>
   <table style="border-collapse: collapse;" width="100%">
   <tbody>
   <tr>
   <th style="border: 1px solid #000000; background-color: #cdcaca;" valign="middle">Code</th>
   <th style="border: 1px solid #000000; background-color: #cdcaca;" valign="middle">T&ecirc;n X&eacute;t Nghiệm</th>
   <th style="border: 1px solid #000000; background-color: #cdcaca;" valign="middle">Gi&aacute; Walkin Cũ (Old)</th>
   <th style="border: 1px solid #000000; background-color: #cdcaca;" valign="middle">Gi&aacute; Doctor Cũ (Old)</th>
   <th style="border: 1px solid #000000; background-color: #cdcaca;" valign="middle">Gi&aacute; Walkin Mới (New)</th>
   <th style="border: 1px solid #000000; background-color: #cdcaca;" valign="middle">Gi&aacute; Doctor Mới (New)</th>
   </tr>
   <tr>
   <td style="border: 1px solid #000000;" align="center" valign="middle">{{issue.customfield_10704}}</td>
   <td style="border: 1px solid #000000;" align="center" valign="middle">{{issue.summary}}</td>
   <td style="border: 1px solid #000000;" align="center" valign="middle"><a href="{{customfield_10744}}">{{issue.customfield_10744}} </a></td>
   <td style="border: 1px solid #000000;" align="center" valign="middle"><a href="{{customfield_10745}}">{{issue.customfield_10745}} </a></td>
   <td style="border: 1px solid #000000;" align="center" valign="middle"><a href="{{customfield_10664}}">{{issue.customfield_10664}} </a></td>
   <td style="border: 1px solid #000000;" align="center" valign="middle"><a href="{{customfield_10665}}">{{issue.customfield_10665}} </a></td>
   </tr>
   </tbody>
   </table>

However, only 1 issue is show in the email (1 row) even though as I check the audit log, the query found 2 issues. 
If anyone can provide some insights or hints to help, please let me know :( Thanks for your attention.

[Bill Sheboy · Accepted solution]

Hi @Nguyễn Thành Long 

When you use Lookup Issues to iterate over the issues, you start the iterator, access the issues, and then close the iterator.  For example, 

{{#lookupIssues}}
{{key}} - {{summary}}
{{/}}

But in your expression you have this at the beginning:

<p>{{#lookupIssues}}{{/}}</p>

And then reference the fields later, so the values are null as they are outside of the iterator block.  Please try moving the closing {{/}} to later, perhaps after all rows have been added.

Kind regards,
Bill

[Nguyễn Thành Long]

Thanks @Bill Sheboy
After playing around with placements of the closing {{/}}, I was able to get exactly what I planned out to do.