Issue can't be created due to the error/s [ You cannot specify 'None' as an option together with oth

[Diego]

[Nic Brough -Adaptavist-]

I am sorry that the answer you got before did not answer the question - it was generated by an AI that has no understanding of your question or Atlassian software.

In select-list type fields, users are offered "options" from a list.  Your import data must be mapped on to a valid option (usually by having the same text as the display-name of the option)

So, the error message you are getting is clear - "none" is not an option for that field.

However, there is a quirk - when you edit a select list, you are offered "none" as an option.  This is Jira displaying "none" instead of a blank line.  There is no option there, it's a placeholder for "empty field".

To import "none", leave the field empty in your CSV, don't put none in it.

[Matt Lane]

I think you'll find Diego is getting this error against a Multi-Select custom field.

I just came across this very issue.

[Nic Brough -Adaptavist-]

It's the same answer - I said "select-list type fields" which includes multi-select lists.