Issue creator is who create the form.

[Jingyao Chen]

When I use the Forms and send the link to others, I find in the issue history that the issue creator is the Form template creator instead of who submitted the issue. How can I resolve this problem I want to show the person who submitted the issue in the issue history.

[Yuliia_Borivets__SaaSJet_]

Hi @Jingyao Chen 

I've just checked it, and the history really doesn't present the info about form submission. 

You might also check the Activity Stream gadget on the Jira dashboard; maybe you can see it there. 

The other option you might try is Issue History for Jira app developed by my team.

Here I can see the info about form submission.

I am unsure if it works the same way with JSM, but you might consider it.

[Jingyao Chen]

Thank you for your suggestion. I have tried the Activity Stream gadget on the Jira dashboard, the history still doesn't present the info about form submission and it showed who create the Form. I think this is a big issue. Now, the history record cannot keep the traceability.

[Nicolas Grossi]

@Jingyao Chen you might want to change the reporter after the issue was created, see: https://community.atlassian.com/t5/Jira-Service-Management/How-do-I-change-reporter-after-an-issue-is-created/qaq-p/1748006

Nicolas

[Jingyao Chen]

Thank you for your suggestion. But this is about traceability. Changing the reporter later will not help this.