Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Issue does not exist. Kind of dead Jira Tickets

Sanjay Krishnan R.S. October 7, 2015

Hello,

 

For some issues, it lists only in project but when we try to access the error comes like issue doesnot exist, contact your jira-administrator.

 

I am administrator and have got enough permissions to browse project and issues.

 

Is there any way to delete these JIRA ticket?

1 answer

1 accepted

1 vote
Answer accepted
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 7, 2015

I'm not quite sure what this means.

You say "For some issues it lists only in project" - what do you mean by "lists in project"?  Does it come out in a search somewhere?  Or a report?  Where are you seeing the link to the issue?

My guess is a broken index though.  If you have a small JIRA and/or can tolerate the down-time, could you run a full "lock JIRA" re-index and re-test this?  Does the problem go away then?

Suggest an answer

Log in or Sign up to answer