Issue movement

[Kauana Rodrigues dos Santos]

Hello everyone!

I'm trying to create an automation that when all child items of the epic are "Done ✅" the epic should be moved from "Doing 🟢" to "Done ✅". I've set up the automation as shown in the picture but no action is performed when the child items are completed.

Can you give me any tips on how to adjust the automation?

[Stephen_Lugton]

Hi @Kauana Rodrigues dos Santos 

Your automation look the same as mine for the same purpose (with different status names, etc.)

A few things to check:

• Does your workflow have any conditions for transitioning from Doing to Done?
• Do you permissions allow automations to manage transitions?
• Does the name of the status for your child items match the spelling in your JQL, i.e. is it "Done" or "Done ✅"

[Stephen_Lugton]

From what you've put in your question I'd guess it's that you've used:

• status = "Done"

rather than

• status = "Done ✅"

Click on the "🔍 Validate Query" button to check the JQL is right

[Kauana Rodrigues dos Santos]

Hello, thank you for your feedback. The following error appears when I try to enter "Done ✅"

[Bill Sheboy]

Hi @Kauana Rodrigues dos Santos 

Adding to the suggestions from @Stephen_Lugton ...

I suspect the problem is the special characters in your Status name values.  Perhaps try using the numeric ID value for your Status in the JQL.

Kind regards,
Bill