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Issue resolved date and time is not updated after workflow adjustment

Pramodya Gamaethige
Contributor
June 9, 2021

 

I did a change in my workflow as below as below and issue resolved status is not updated since then. But the status category is updated when drag to done from in progress.

Appreciate your support. TIA

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Niranjan
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June 10, 2021

Hi @Pramodya Gamaethige - Resolved Date is based on resolution. It takes the date when resolution is set. You may need to add a postfunction for your Done transition (ALL transition) to update the resolution field. 

Once the post-function is added, when you transition the issue to Done, the resolution will be automatically updated, thereby updating the resolved date.

Pramodya Gamaethige
Contributor
June 10, 2021

@Niranjan thanks a lot  it helped. 

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Erna Putri Utami
Contributor
July 26, 2022

Hi @Niranjan  @Pramodya Gamaethige 

I want to ask about the "resolved" date issue, when I export all the issues to csv, the blank "resolved" date field is not filled in what date the issue was resolved. If you can help me with this case, I'm very grateful.

Pramodya Gamaethige
Contributor
August 29, 2022

Hi @Erna Putri Utami I think the resolve date is updated when you reopen an issue and close it. 

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