Issue security to allow a person to view an issue even though not in the project roles

[Pavel Petrov]

Hey community. 

I have some projects that can be seen by certain people only. I've created roles sponsor, PM, team, contributors and viewers. In that project I intentionally do not have contributors and viewers. However, there are two issues only that the team wants shared with someone not in any of the roles.

If I add that person to the team, he;ll be able to see everything, so I thought of setting an issue security level for that person, without adding him to any project role. I updated the two issues in question, but it did not solve the problem.

Any ideas?

Thanks,
Pavel

[Kian Stack Mumo Systems · Accepted solution]

Pavel, 

Security levels are additional security on top of the "browse projects" permission. Rather than setting the security level for just the two, you'd need to do the following: 

1) Set security levels for all ticket BUT those two so that only  the current team can see them. 

2) Add the user to the browse project permission without setting a security level on the two you want them to see. 

You'd want to default new tickets in that project to have the increased security.

[Alexey Matveev]

Hello,

You should create a new security level and set roles, groups and users so. that the required users see issues.