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Issue since Jira upgrade last evening 08/23/2024. Moving tickets

Jeff Young August 24, 2023

I'm getting an error when attempting to move tickets in my active sprints board.   

We could not update the issue

We failed to reorder the issue or your admin has restricted how you can move it.  Try moving the issue again or move it to a different drop zone.

This was working fine yesterday. The user is an administrator to the board.  It is not working now.

2 answers

1 vote
Trudy Claspill
Community Champion
August 24, 2023

Hello @Jeff Young 

The following bug lists your error message. Does the scenario match your situation?

https://jira.atlassian.com/browse/JSWCLOUD-25612

0 votes
Nathan Allen
Contributor
August 25, 2023

+1 for this. We used to see a specific error message that told us which validators were failing, and now it's just this generic message.

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