Issue status automatically change on assignment

[Alan Leung]

How can I change the issue status automatically on it's assignment. For instance when I'm assigning an issue from user A to user B it's status is being changed automatically from Open to In Progress?

Thank you

[Tarun Sapra · Accepted solution]

Hello @Alan Leung 

You would need to write a custom listener, which listens to the assignee change event and then transitions the issues to the next step in the workflow. I have done something similar using Script runner paid plugin.

But you can also update the assignee in the post-funciton of an transition as that's less complex to do and supported by most plugins out of the box.

[Shobana Jayabalan]

hi Sapra , 

Could you please provide me the script which you have been used for "assignee change event and then transitions the issues to the next step in the workflow. " in script runner .

similar case i am facing 

[Alexey Matveev · Accepted solution]

Hello,

You would need a plugin for it. There are multiple plugins available: Power Scripts, ScriptRunner, Automation For Jira etc.

If you want to use the Power Scripts add-on, then you can create a listener for the Issue Assigned event with a code like this:

autotransition("transition name", key);

[Alan Leung]

Do you know of any free plugin to download that serves the same purpose?  

Thanks

[Alexey Matveev]

You can have a look at Groovioli or MyGroovy.

[Tarun Sapra]

Hello @Alan Leung 

You can look into the features of these 2 really good free plugins

https://marketplace.atlassian.com/apps/1211565/am-utils?hosting=server&tab=overview

https://marketplace.atlassian.com/apps/1211836/automation-lite-for-jira?hosting=server&tab=overview