Issue update time appeared before created time

[serap_ileri]

Hi there,

I have a problem. Issue update time appeared before created time like below
How can I solve this? Is there any solution for this problem?

[Trudy Claspill · Accepted solution]

You can reverse the sort order of the history tab by clicking the arrow on the right.

[padraik]

They're talking about the timestamps.

Issue was created at 10:59

Issue was updated at 9:04

[Trudy Claspill]

Oh yes, I see. Thank you for pointing that out.

Typically time stamps include an indicator for the time of AM or PM. I have not seen a time format that did not include that. If the issue was created at 10:59 AM and updated at 9:04 PM then this order makes sense.

I think the next step is to review the time setting for the instance. That would need to be done by a Jira System Administrator.

[padraik]

I was assuming it's 24-hour time since there was no AM/PM, but you're right - that would be the first step to confirm

[serap_ileri]

Hi @Trudy Claspill , @padraik 

There is nothing here where I can see the am/pm distinction. Is there such a method?
We can see the distinction if the problem with this log is related to it.

[padraik]

Administration -> System -> Look and Feel

"Date/Time Formats" section is at the very bottom.

[serap_ileri]

Hi @padraik 

Thanks so much, thats helped me :)