Hi,
as of now we can't show the custom field if it is empty, check the following issues
You have e.g. 1 open ticket according this topic:
https://jira.atlassian.com/browse/JRA-2997
You may try solution to override method getValueFromIssue (if that is your own created CustomField ):
@Override
@Nullable
public String getValueFromIssue(CustomField field, Issue issue) {
// TODO Auto-generated method stub
String value = super.getValueFromIssue(field, issue);
return (value == null) ? "" : value ;
}
You may also check the following issues
https://jira.atlassian.com/browse/JRA-6697
https://jira.atlassian.com/browse/JRA-2997
if you want to display the custom fields then set some default value
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