Issues displayed in issue filter but not on board

[Patrick Iverson]

Greetings! I've got a Filter showing all unresolved Issues in a collection of Projects. The Filter works perfectly when viewing Issues, but I have a Board that uses this Filter and it's not loading all of the Issues present in the Filter. 

Here is the JQL: 
project in (DLRAGENCY, MVDVRS, DLRMONABQ, DLRIDHR, TLRPTPDPS, EMNRDVES, IFAADB, IFAAMISC, IFAAPOS, MVDREALID, DLRDISPLAC, DLRAPP, DLRBULK, DLRMONINT, DLRMONBAT, DLRMONBATE, DLRPTP, DLRPTPDPS, DLRPTPLIM, MVDHELP, MVDILO, IVRS, MVDMAPS, NMAS, MVDTAP, TLRAGENCY, TLRAPP, TLRBULK, TLRPTP, VIC, MVDVRSHELP, NNC, NMIPCR, OS, TRDACCOUNT, TRDRCV) AND resolution = Unresolved ORDER BY Rank ASC

I see 114 Issues in the Filter, but on my board I only see 51 Issues in the Backlog. 

[Tuncay Senturk _Snapbytes_ · Accepted solution]

Hell Patrick,

Are those lacking issues subtasks?

Subtasks are not seen in backlog, but they can be seen (just below the main task) after sprint started.

[Patrick Iverson]

Upon initial glance, that looks like it may be the issue. 

[Tyler Brown]

Hey Patrick,

Can you make sure that all of the statuses from your different projects are mapped to your board?

You can check under the "Board Settings" or "Board Configuration"

Under the Columns configuration make sure that all of your statuses are mapped.

Hope this helps,

Tyler

[Patrick Iverson]

Yes, all statuses are mapped. It looks like the issue may be that the count in the filter accounts for subtasks, while the board does not display them.