It is not possible to access the user menu or the activity section

[Gilberto Vazquez]

Good evening!

We have version 9.0.0 of Jira Data Center, we made the update to see if the problem was corrected but it continues.

When a user displays the activity section in any issue, an error is displayed, it is also not possible to change the photo or access the other sections of the profile. If the jira instance is restarted, it works for about two hours, but returns to the error.

[Darin]

Hi @Gilberto Vazquez have you had a look at this article?

https://confluence.atlassian.com/kb/unable-to-connect-to-ssl-services-due-to-pkix-path-building-failed-779355358.html

Try fixing that SSL error in your first image, first.