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Items in navigation menu not creating "more" option

Ashley October 26, 2022

Some users are experiencing an issue where the items on the navigation bar are not grouping themselves under a "more" drop down and are crowding the bar making the create button un-usable.

On my screen, the two items after the "Performance" drop down are grouped together under "more" so I'm not experiencing the issue and am unsure on how to troubleshoot.

jiramenubarcrowding.png

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Radek Dostál
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October 26, 2022

This can happen if the "resolution" scale is not at 100%. If it is, then Jira(javascript) should dynamically detect that you are out of space and thus it should throw some things in "more" - such as in your case.

So my first suspicion is that those users are not at a default 100% scale.

If that screenshot is original size, it looks like 110% or 125% to me.

Ashley October 26, 2022

You were right, I forgot to come back to update. He had two monitors that were 1920 x 1080 and one monitor didn't go up that high. He happened to be using jira on that one. 

 

Thank you!

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Florian Bonniec
Community Champion
October 26, 2022

Hi @Ashley 

It may be related to the resolution and size of the screen and jira may not be responsive.

Regards 

Ashley October 26, 2022

You were right, I forgot to come back to update. He had two monitors that were 1920 x 1080 and one monitor didn't go up that high. He happened to be using jira on that one. 

 

Thank you for your response!!

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