JIRA 7.0 won't open in Browser

[Josue Guevara]

I installed JIRA without problems. The service is already running. I have the port set to be 8081 but when I go open JIRA in the browser it will show the page not found error. I don't kknow what do now.

[Dave C]

This can be caused by a number of different factors, for example the IP:port is incorrect, or you're missing a path, something went wrong with Tomcat on startup. It's possible for JIRA to startup but the connectors to not work if they're improperly configured.

Is there anything in the catalina.out / stdout file in $JIRA_INSTALL/logs? If not you could look in the $JIRA_HOME/log/atlassian-jira.log.

It might be easier to raise a support case with us at https://support.atlassian.com and we can go through your logs and suggest some other troubleshooting steps also. Specifically:

• Verify the ip:port/path combo is correct (check your server.xml for the path and the ipconfig / netstat for IP).
• Check if it happens on any other browers.
• You could telnet <ip> <port> to see if the port is open and listening.
• Review the logs.