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JIRA API stopped working

Isaac Many
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September 17, 2021

I am using client softwares (Talend, Boomerang), and API calls were working fine with no need of authorization.

Today they stopped working.

I am getting various of responses.

For https://my-url/rest/api/latest/project I get [].

For https://my-url/rest/agile/1.0/board? I get 401.

For https://my-url/rest/api/latest/issue/DT-2208 I get 

"You do not have the permission to see the specified issue.",
"Login Required"

I am trying to authenticate with generating Token API with no success.

I used to get 200 for all API calls.

Please help.

2 answers

1 vote
Kishan Sharma
Community Champion
September 17, 2021

Hi @Isaac Many Welcome to the Atlassian Community!

Have you checked if you have permissions to view DT-2208 ? I hope you are using Confluence Server, did you try the same APIs using basic auth and what is the result ?

0 votes
said kouzibry
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September 17, 2021

I don't have experience with these rest clients but most chrome and firefox extensions will use the cookies of your already existing session in case you don't specify the authentication method and fields,

Make sure you are connected to your Jira profile on Jira,

As for the API Token, step 1 of this tutorial might be of help : https://developer.atlassian.com/server/jira/platform/oauth/ 

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