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JIRA Agile cannot execute the rank operation...Ask your administrator to perform a manual re-index.

Ciaran Kennedy
Ciaran Kennedy
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August 21, 2014

I keep getting the following message. I have tried both reindexing options but it doesn't fix it. Can anybody help please?

"JIRA Agile cannot execute the rank operation. This board has recently been configured to use the Rank field. The system must be re-indexed before you can rank issues. Ask your administrator to perform a manual re-index."

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Ciaran Kennedy
Ciaran Kennedy
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August 21, 2014

Ok, I was able to solve it by following these instructions...

https://jira.atlassian.com/browse/GHS-11050

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Alexey_Rjeutski__Polontech_
Alexey_Rjeutski__Polontech_
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August 21, 2014

Please check the logfiles - maybe there is some error during indexing

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