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JIRA Cloud Backup Running for 2 days

Avi
Avi October 18, 2019

Hi

We have about 20 projects and the backup has been running for 2 days.  Is there anyway to kill it?

 

Thanks

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Cody Stevens
Cody Stevens
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October 18, 2019

Unfortunately from my research, I do not think it is possible to cancel a backup that is in progress. If this were server you could restart the server and it would cancel the backup but since you are on cloud you cant do that.

I recommend reaching out to Atlassian Support since they handle the cloud infrastructure. They may be able to cancel it for you.

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