JIRA Cloud for Teams: Can JIRA ticket card in conversations be configured?

[kquinn@haigroup.com]

Hi,

I'm using the JIRA Cloud app in Teams. When I paste the URL of a JIRA ticket into Teams, a card is displayed in the conversation that looks like this: 

Is there any way to configure the presentation of this card? I don't need it to provide as many details as it does. I might even opt to disable this functionality all together if it was an option.

Thanks!

Kyle

[Muthukumar Ravishankar · Accepted solution]

Hi kquinn@haigroup.com - Thank you for your feedback. We have recently reduced the size of the preview card to provide the most important information (this is getting rolled out to all users over the next couple of weeks)

As of now, we do not have the option for you to configure what fields you would like to view in this preview card. 

Would love to hear your thoughts on this new version of the card and if it solves your problem.

[kquinn@haigroup.com]

@Muthukumar Ravishankar , thanks for following up. I have noticed some recent changes that does make the experience a lot better for me. In particular, the size/format of the card is much better, and the availability/placement of the "x" and the Collapse buttons are very helpful.

Thanks for your help!