JIRA Configuration tool "system cannot find the specified path"

[Deleted user]

I am trying to use the JIRA configuration tool and I get the error "the system cannot find the specified path".

when running config.bat in the <jira install>/bin folder. I have set JAVA_HOME and also tried to run it in an elevated command prompt window in windows 2008. I have looked inside the config.bat and all the dirs referenced in the command are present.

[Ruchi Tandon]

Hi Faisal,

Did you check the permissions on these directories? Does JIRA user have access to those directories?

Also, do you have spaces in the JAVA_HOME path? For example : C:\Program Files (x86)\Java\jdk1.6.0_25\bin. JAVA Home shouldn't have space in the value. If this is the case, please try using "C:\Progra~1\Java\jdk1.6.0_25".

The problem is mostly caused by incorrect value of JAVA_HOME. You might want to take a look at http://confluence.atlassian.com/display/DOC/Setting+the+JAVA_HOME+Variable+in+Windows.

If this doesn't help, let me know the value set for PATH and JAVA_HOME.

[Bryan Mitchell]

Where is the answer to this?