JIRA Integration - Issue with the Project Type ?

[Amir HAMZA]

Hi, 

I've set up an integration between JIRA and Clarizen, following every step of the manual. 

However, now, when I want to sync a Clarizen Project in JIRA (i.e. automatically create it in JIRA), I get the following error: 

upsert operation failed on system Jira with errors: Error in JIRA response: {"errorMessages":[],"errors":{"projectType":"An invalid project type was specified. Make sure the project type is available in your Jira instance. Please talk to your Jira administrator if you need more help."}}

My first thought was re creating the exact same values for Project Types in Clarizen (Software, Ops, Support Desk and Business) and then selecting one of those in the Clarizen project, but that didn't work either: I keep getting the same error message. 

[Amir HAMZA · Accepted solution]

Nevermind, I found the cause: the "projectType" mentionned in the above error message was actually referring to the Project Template. 

Best regards, 

[Stian Stiansen]

Hey! What values did you put in the "ProjectType" and the "ProjectTemplate" field?

Best regards,

- Stian S.