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JIRA REST API Error 500 "Internal server error"

Chien-Hao Chen July 10, 2018

Hi, I'm trying to get some information using JQL via REST API, but I got this:

{ "errorMessages": [ "Internal server error" ], "errors": {} }

Even if I use the following simple request, still getting the same error:

localhost:2990/jira/rest/api/2/search

 

So I tried other type methods like: 

localhost:2990/jira/rest/api/2/issue/{issueIdOrKey}
localhost:2990/jira/rest/api/2/filter/favourite
..

They are everything fine except /rest/api/2/search.

 

Need your helps and advice,

Sincerely,

 

 

1 answer

1 vote
Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 12, 2018

Hi Hao,

From the error you are seeing, it would tend to indicate that either the parameters are incorrect or that the json package is incorrect.  Please see the KB Get an internal server error message when trying to create a new issue through REST method

Granted that KB is about trying to create a new issue in jira, but the error is identical, and I believe the source of the problem here is also the same.  Please check the Searching for issues examples to make sure that your GET calls are using the correct headers, payload, and endpoint with parameters

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