JIRA STARTUP FAILED

[Emmaculate Ndinda]

Hi,

Am experiencing technical problem during jira startup.Am getting an error in my browser that some plugins were not started and i should fix them.see the screen shot below in order for you to assist me. I raised the same issue yesterday but the solutions  i was given could not help.

kindly help

[Andy Heinzer]

Try this

1. Stop Jira
2. go to $JIRAHOME/plugins/installed-plugins/
3. Move all the files in this folder to a temp folder outside the Jira home directory
4. In the Jira database, let's clear any flags that might be preventing system plugins from starting up as expected, run the SQL command

   truncate table pluginstate;

5. start Jira

This should at least let you start Jira.  If you can then get into the web interface, I'd recommend using the UPM in Jira (Cog Icon -> Add-ons -> Find new add-ons) in order to reinstall all your plugins.  In addition to that method to install plugins, you'll also want to go to the Applications page (Cog Icon -> Applications -> Versions and Licenses), in case you're using Jira Software and/or Jira Service Desk as you can install those plugins/applications there.

If you're still running into problems, I'd want to take a closer look at your startup logs in $JIRAHOME/log/atlassian-jira.log

[Sloan]

Try clearing the Plugin cache: 

1. Shut down JIRA
2. Delete the following hidden plugin cache directories:
   • JIRA_HOME/plugins/.bundled-plugins
     JIRA_HOME/plugins/.osgi-plugins
3. Restart JIRA (These directories will be recreated on JIRA reboot with new plugin cache)

Also add -Datlassian.plugins.enable.wait=300 to the start parameters in setenv.sh (linux/unix) or Registry (Windows).

These are the most common steps helping in this case, they are from the troubleshooting article @Yogesh Mude posted. I recommend following the other steps as well if my recommendations didn't help.

[Emmaculate Ndinda]

Hi, 

I have been trying that since yesterday.but still it didn't help.

[Yogesh Mude]

HI @Emmaculate Ndinda

Please look at the below article..hope it helps

https://confluence.atlassian.com/jirakb/troubleshooting-jira-startup-failed-error-394464512.html