JIRA Service Management Availability Error Migrating from server to Cloud

[Ruwan Tharaka]

I'm getting the below error once the pre-migration validation is finished even though I didn't select any Service management projects 

[Ruwan Tharaka · Accepted solution]

 This is Identified as a ‘Bug’ in the Migration tool - Jira Cloud Migration Assistant (Version 1.7.3) especially during the Pre-Flight Checks and the recommendation for the same, would be to downgrade JCMA version from 1.7.3 to 1.7.1 and it worked

[Brant Schroeder]

@Ruwan Tharaka I am assuming that your current instance has Jira Service Management projects.  The cloud migration tools is trying to identify any gaps you might have and since JSM is installed it is calling this our regardless of the projects that you are migrating.  

[Ruwan Tharaka]

Hi @Brant Schroeder , Yes in the current instance there is one Service management project and, we haven't selected it for the migration.

[Brant Schroeder]

@Ruwan Tharaka Are you able to just move forward or do you have in add JSM?

[Ruwan Tharaka]

Hi @Brant Schroeder , We had the JCMA 1.7.3 and then downgraded to 1.7.1

[Ruwan Tharaka]

com.atlassian.jira.migration.skip.jwm.in.cloud.preflight.check dark feature is already enabled