JIRA Startup Failed

[Alex Nelson]

JIRA Startup Failed

You cannot access JIRA at present. Look at the table below to identify the reasons

The following plugins are required by JIRA, but have not been started:

FishEye Plugin (com.atlassian.jirafisheyeplugin)

[JohnA · Accepted solution]

Hi Alex,

It's very hard to say what might be the cause of this issue without reviewing your logs, but a common cause of this type of issue can be the plugin caches so I would suggest that you start by trying the solution proposed in this knowledge base article: https://confluence.atlassian.com/pages/viewpage.action?pageId=223219163

If that doesn't resolve the issue then I would suggest that you open a ticket with Support so that one of our engineers can review this issue and advise you how to get your instance up and running again.

All the best,
John