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JIRA- Upon opening BACKLOG it is loading for a long time and becomes unresponsive

CrazyAs5assin July 23, 2018

I am trying to open BACKLOG in my jira and its loading and taking huge time and i need to wait to create a new sprint. is there any way i can optimize my backlog to make it faster.like settings or any filters. all i need is to view my sprints headers

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Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 25, 2018

You can certainly adjust the filter on the board as one way to reduce the number of issues that show here.  That might be a good way to approach this, but only if your backlog has a very large number of issues that you know can be excluded.

  1. What version of Jira is this?
  2. How many issues are in your backlog of this board?
  3. How long does it take to load the page? (10 seconds, 30 seconds, more than 1 minute)?
  4. How many issues are in this Jira site in total?  If you have access to the SQL database, you can run this command to find that number as well
    select count(*) from jiraissue;

I would recommend looking at the Jira Sizing guide to understand what resource should be there based on the size of your environment as well.

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