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JQL Query Issue

SHANAVASH MOHAMED
Contributor
August 3, 2020

Hi Team

My One of the team member write  a advance search using JQL query,  previously it's working fine but after few day later it's not working can you suggest 

Capture2.PNG

Please find the below JQL query :

 

project = "XXX" AND issue in epicsWhereIssueIn("Status = Open")

 

Please find the below screenshot for your reference.

 

Thanks 

SHAJAN

2 answers

0 votes
Sachin
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August 3, 2020

hello @SHANAVASH MOHAMED , like John mentioned there has to be a Global Setting which is limiting JQLT functions to selected groups or projects. If you are a Jira Admin, can you goto settings --> Manage Apps --> JQL Tricks Config/ JQL Tricks Function Config and confirm there are no restrictions and if it is to be enabled for all.

SHANAVASH MOHAMED
Contributor
August 3, 2020

@Sachin @John Funk thank you for your quick response, I have verified all those setting everything is fine, But still i am facing the same issue, Please suggest,

 

Please find the screenshot for your reference. 

 

Thanks

SHAJANJQL Filter.PNGJQL Tricks Functions.PNG

0 votes
John Funk
Community Champion
August 3, 2020

Hi Shanavash,

I looks like you are using ScriptRunner and an administrator may have disabled that function for this project. You need to take a look at the list of projects that ScriptRunner is allowed to access. 

SHANAVASH MOHAMED
Contributor
August 3, 2020

@John Funk  Thanks for immediate response, We don't have script runner plugin we have only JQL Tricks Plugin i verified there is no restriction configured. But still i'm facing the same issue. 

John Funk
Community Champion
August 3, 2020

Sorry, yes, it is the JQL Tricks plug in. If you go to Manage Apps and select that app and still see no restrictions there, you should open a support ticket with JQL Tricks. 

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John Funk
Community Champion
August 3, 2020

I would suggest a support ticket to JQL Tricks. 

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hmohammedbas
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October 4, 2021

@SHANAVASH MOHAMED Did you find any solutions?

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