Hi All,
I have date/time custom field in my issue type.
Users will select the future date/time when raising the ticket.
I want my automation rule(running every 5 mins) to change the status of the ticket once the date/time mentioned in the ticket is crossed. I tried writing JQL in different ways but not working.
Can you help on this please. Below is the one i tried.
project = XXX AND status = SCHEDULED AND "Session start[Time stamp]">=-6m order by created DESC
I believe you want a subtle tweak to less than:
project = XXX AND status = SCHEDULED AND "Session start[Time stamp]" <=-6m order by created DESC
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