Jira 6.2.7 to 6.3.4 upgrade failed

[htyagi htyagi]

(atlassian-jira.log)

Hi,

we had started the upgrade of jira from 6.2.7 to 6.3.4 . But the upgrade fails.

we have tried to put in jira-config.properties the property

jira.autoexport=false , but still fails.

we can see these kind of exceptions...

2014-08-27 10:20:25,519 localhost-startStop-1 ERROR [atlassian.jira.upgrade.UpgradeManagerImpl] Exception thrown during upgr
ade: null
java.lang.NullPointerException
at com.atlassian.jira.upgrade.tasks.UpgradeTask_Build6331$2.consume(UpgradeTask_Build6331.java:105)
at com.atlassian.jira.upgrade.tasks.UpgradeTask_Build6331$2.consume(UpgradeTask_Build6331.java:96)
at com.atlassian.jira.entity.SelectQueryImpl$ExecutionContextImpl.consumeWith(SelectQueryImpl.java:240)
at com.atlassian.jira.upgrade.tasks.UpgradeTask_Build6331.findBrokenIssues(UpgradeTask_Build6331.java:93)
at com.atlassian.jira.upgrade.tasks.UpgradeTask_Build6331.doUpgrade(UpgradeTask_Build6331.java:63)
at com.atlassian.jira.upgrade.UpgradeManagerImpl.doUpgradeTaskSuccess(UpgradeManagerImpl.java:693)
at com.atlassian.jira.upgrade.UpgradeManagerImpl.runUpgradeTasks(UpgradeManagerImpl.java:542)
at com.atlassian.jira.upgrade.UpgradeManagerImpl.doUpgrade(UpgradeManagerImpl.java:471)
at com.atlassian.jira.upgrade.UpgradeManagerImpl.doUpgradeIfNeeded(UpgradeManagerImpl.java:413)

+++++++++++

++++++

2014-08-27 10:20:34,934 localhost-startStop-1 ERROR [atlassian.event.internal.AsynchronousAbleEventDispatcher] There was an
exception thrown trying to dispatch event '[com.atlassian.jira.extension.JiraStartedEvent@3f5b07ca, SingleParameterMethodListener
Invoker{method=public void com.atlassian.sal.jira.lifecycle.JiraLifecycleManager.onJiraStart(com.atlassian.jira.extension.JiraSta
rtedEvent), listener=com.atlassian.sal.jira.lifecycle.JiraLifecycleManager@65a90b61}]' from the invoker 'java.lang.RuntimeExcepti
on: Error creating bean with name 'cacheManager' defined in URL [bundle://136.0:0/META-INF/spring/atlassian-plugins-host-componen
ts.xml]: Invocation of init method failed; nested exception is java.lang.IllegalArgumentException: interface com.atlassian.cache.
CacheManager is not visible from class loader'
2014-08-27 10:20:40,379 localhost-startStop-1 WARN [jirafisheyeplugin.domain.fisheye.FishEyeManagerImpl] Found no repositori
es in FishEye instance at 'https://dev3-atlassian.myserver.com/fisheye/'
2014-08-27 10:20:41,969 localhost-startStop-1 INFO [atlassian.jira.scheduler.JiraSchedulerLauncher] JIRA Scheduler not start
ed: Johnson events detected.

==============================

The full log is attached. Please find and share the cause and next actions.

Thanks

[Tiago Comasseto]

Himanshu, it appears that you're hitting this bug:https://jira.atlassian.com/browse/JRA-39544

You may want to apply the workaround described in the bug report and see if the upgrade works after that.

I hope it helps.

Cheers